The salve was created to provide peace and relief to a number of symptoms related to the well known blah blah blah dreaded e word. A salve is an ointment used to promote hea.... of the skin or as a barrier. This specific salve is an infusion with vegetable base oils and wax.
According to James Green who wrote The Herbal Medicine Makers Handbook, “a balm is simply a salve that contains a relatively high amount of volatile oils. So instead of creating balms and using essential oils, I literally infuse the actual plant into the oil itself. Essential in itself, eh.
Read My Ingredients: Herbal (oatmeal, arnica, calendula, lavender, comfrey leaf) Infused Avocado Oil, Refined Cocoa Butter, Essential Oils, Vitamin E, Candelila Wax
This product is made in a kitchen that uses nuts. Although we do a great job of not cross contaminating, it is still advised that you do a skin test first to ensure safety, especially if your nut allergy is anaphalayxis.
These statements have not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure or prevent any disease. If you are experiencing a medical emergency, please contact your medical provider.
Finally, Some Relief
All orders will be shipped from my Laurel, MD United States home where they are handmade and energetically charged with love, care and keen attention to detail.
Orders are processed the following business day the order is placed. During high shopping season please allow 3-5 days for processing time.
Priority Flat Rate Shipping via USPS
Domestic Rates 2-10 days:
- Padded Envelope $2.50 - $7.00
- Small Box $7.95
- Medium Box $13.45
- Large Box $18.75
International Rates 6-15 days:
- Padded Envelope $23.95
- Small Box $24.95
- Medium Box $45.95
- Large Box $59.95
- If your order securely fits into a 4x6 padded envelope, it will be shipped by weight, unless its higher than flat rate.
- You will receive your tracking number information via email immediately following the shipment of your order. Please check your SPAM folder if you believe you have not received it.
- You can expect you order to arrive 7-10 days from payment confirmation date. It usually comes much sooner, but we have to allow for organized chaos because anything could happen.
International Packages are shipped via USPS Priority Mail and can arrive as early as 3 weeks from purchase and as late as 6 weeks from purchase. Patience is key, as USPS items are rarely lost in international transit, merely caught in customs. However, I am not responsible nor do I charge for customs taxes, duties or fees on orders upon arrival to your country. If a customer does not want to pay customs fees and the order has already been shipped, I will NOT issue a refund, so please be aware of your country's custom regulations.
If your order has not arrived within the specified time, please contact USPS first and refer to your tracking number. If you still do not receive your package PLEASE let me know immediately and I'll do my best to track it down or replace it after 4 weeks have passed for domestic orders and 8 for international.
All custom orders are subject to shipping and handling charges based on the weight of the package as well as the location of the buyer.
***Unless the entire order fits into a USPS Priority flat rate box.***
IMPORTANT WEATHER ADVISORY:
Items such as lip balms, scrubs, butters and massage oils may be prone to freezing or melting enroute to its final destination. Packages often sit on postal trucks or in mailboxes for extended periods of time. I have no control over shipping conditions once your package leaves my hands.
- If you receive soft /melted scrubs, oils, butters, salves or balms, please put them in the freezer or refrigerator for 30-60 minutes allowing the product to become firm again.
- If you receive frozen / hard product please allow to cool to room temperature before use.
To help alleviate these issues, please track your package and take it out of your mailbox as soon as possible. Alternatively, packages may be shipped to different addresses such as your office, where the package can be immediately intercepted instead of the latter.
I apologize for any inconvenience and I truly appreciate your business.
Refunds and Exchanges
Due to the nature of my products, I cannot, absolutely will not and do not accept returns or exchanges. However, customer satisfaction is of the utmost importance to my business, so if for any reason you're unhappy with the product or have an issue with any product, please contact me so that we come up with a solution to correct the problem.
We are happy to replace items with something different! Customer pays additional shipping fees though.
Need favors? Bath, body & home handcrafted products make awesome favors in any setting: Weddings, Birthdays, Showers, Celebrations, etc. Favors will be custom designed with your names, date, style, scent, theme etc. ...Please email for a quote and details.
Feel free to email with any custom requests!
Please contact me before leaving negative feedback. I am more than willing to go above and beyond normal customer satisfaction. You won't be disappointed with my impecable customer service!